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Post-Submission Steps

What are post-submission steps?

Post-submission steps are actions that are executed according to a pre-determined process when an end-user submits a response.
For example, a pre-determined process might be first to save the response data to the Kintone app.
Then, send an automatic response email to the respondent. Finally, if an error occurred in any of the previous steps while processing the response, it will send an error notice email.
These steps can be reordered as well as added or removed. A step's run condition can be changed as well.

Bridge types

The bridge type determines what type of action is executed and can be set to one of the seven following types.

Save record to Kintone app

An action that saves response information to an indicated Kintone app. This type requires the Kintone app's URL, API token, and basic authentication information. Response information can be saved to multiple Kintone apps simultaneously.

Auto reply bridge

An action that automatically sends a reply email to a respondent. Data from the response can be used within the email. The email can be either in text or HTML.

Error notification

An action that sends an email when other response steps fail. By setting the run condition which is explained later in this article, to execute when an error occurs in an executed response step, the administrator can notice errors in real time. This process is best placed as the last step out of multiple steps.

Admin notification

An action that notifies the administrator via email whenever a response is submitted. Data from the response can be used within the email, allowing administrators to grasp the details of a response by looking at the email without having to log in to Kintone. If used with the "Error notification" step, this process's run condition should be set so that it only executes when all executed response steps succeeded.

Number calculation

Computes a value from multiple numeric values inputted into the form. The result can, for example, be saved to a Kintone app or used in a later "Auto reply bridge" step.

Text connect

Combines multiple text inputs from the form into a single text string. The result can, for example, be saved to a Kintone app or used in a later "Auto reply bridge" step.

Text replacement

Replaces a specific text in form input with a different text set beforehand. The result can, for example, be saved to a Kintone app or used in a later "Auto reply bridge" step.

Run conditions

The run condition determines when a step is executed, and can be set to one of the five following conditions.

Always run

Executes the step regardless of the status of any of the preceding steps.

When an error occurs in the executed jobs

Executes the step when any of the preceding steps have generated an error. This condition is mainly used with the "Error notification" step.

When all executed jobs are successful

Executes the step when all of the preceding steps have succeeded without an error.

According to the language settings of the submitter

Executes the step according to the language settings of the respondent's browser. The language can be set to either English, Japanese, or Chinese (Mandarin).
This is useful when for example, changing the language of the "Auto reply bridge" email to match the respondent's language preferences. This condition does not check for previous process errors.

According to the field value

Executes the step when an indicated field contains a specific value (or lack thereof). This condition does not check for previous process errors.